Firm: Southern California Orthopedic Institute
The largest orthopedic group in California

Problem: Collecting and processing 14,500 check payments was a staggering monthly task, requiring a ten-person team to search and photocopy each payment received from various health plans.

Solution: Anacapa Imaging performed a complete analysis of the workflow and document archival system. In a matter of weeks, two of the ten members were freed to tend to other office tasks. The eight-person team can now instantly search and retrieve each remittance, profile the remittance with payment information, and route the document to the medical billing department for further processing using imaging and automated workflow.

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